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Policies

Please review our appointment and privacy policies before booking or contacting PureSkin.

Appointment Policies

At PureSkin, our goal is to create a safe, comfortable, and results-driven experience for every client. To ensure the highest level of care, we ask that all clients review and respect the following policies.

Cancellation Policy

We understand that things come up and you may not be able to make your scheduled appointment. However, we ask that you please give 24 hours notice for all cancellations and rescheduling. This allows enough time for other clients to schedule an appointment.

Clients who are unable to provide 24 hours' notice will be charged 50% of their scheduled appointment. This fee must be paid prior to rebooking.

No-Show Policy

Anyone who simply does not show up for their scheduled appointment or does not give proper notice will be considered a no-show.

All no-show clients will be charged 100% of their scheduled appointment, and this must be paid prior to rebooking.

Late Arrival Policy

If you arrive less than 15 minutes late, your treatment will be shortened in order to avoid delays for the following clients, and you will still be charged the full amount.

If you arrive more than 15 minutes late, you will be considered a no-show and will be charged 100% of your scheduled appointment, which must be paid prior to rebooking.

Privacy Policy

PureSkin by Kam is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website or submit a contact form.

Information We Collect

When you submit a form on our website, we may collect your name, email address, phone number, and any message details you provide. This information is used solely to respond to your inquiry and provide our services.

How We Use Your Information

Your information is used to respond to inquiries, schedule and provide services, communicate with you about appointments, and improve your overall client experience. We may also use your contact details to send occasional updates if you have requested them.

Information Sharing

We do not sell your personal information to third parties. Your details may be shared only when necessary to operate our website, booking system, or communication tools, and only with trusted service providers who are bound by confidentiality.

Data Protection

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Consent

By using our website or submitting a contact form, you agree to the terms of this privacy policy. If you do not agree, please do not submit your information.

Questions about your privacy or this policy? Please contact us through the form on our website, and we'll be happy to help.